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    Half Tones

    Aping Viral Video, 2nd Mercedes-Benz Customer Berates Chinese Dealership

    Apr 18, 2019

    Footage of another dissatisfied Mercedes-Benz customer denouncing a dealership while sitting on the hood of a car has gained attention in China, just days after a similar video of a different critic went viral and sparked a public outcry.

    Posted to microblogging platform Weibo on Wednesday, the new video shows the woman berating a dealership representative in the northwestern Chinese city of Lanzhou. Speaking to The Beijing News, the woman said that she enacted the protest after a salesperson refused to provide a third-party assessment of her new car’s air bags, which she claimed are defective. A salesperson told the media outlet that the dealership had offered to perform its own inspection of the vehicle and that the woman had not agreed.

    The same day, an authorized reseller of Mercedes-Benz cars in the northwestern Chinese city of Xi’an reached a compensation agreement with a dissatisfied customer whose own video of grievances relayed from atop a showroom vehicle had gone viral days before. That woman had complained that Xi’an Lizhixing Automobile Co. Ltd. sold her a faulty car and charged her a “financial services fee” of 15,000 yuan ($2,200). (Image: @红星新闻 on Weibo)